When you make a mistake do you try and hide it? Or maybe jump through hoops in an effort to explain? Or perhaps offer a conditional apology? Conditional apologies drive me nuts. A recent example occurred last week when the Irish Minister for Justice, Alan Shatter, was speaking in the Dáil. (The Dáil [...]
On Monday I was in Dublin for meetings with existing and prospective customers. When the work was finished I took a few minutes to enjoy the sunshine on a park bench in the wonderful St. Stephen’s Green. I found myself looking at the pigeons. And they were ALL fat. (Excuse the poor resolution of [...]
I’m reading John Grisham’s “The Broker”. It’s good fun – a bit of escapism. In one scene he describes how the jailed main character – Joel Bachman – tried to while away some of the endless hours of incarceration through conducting a survey of how many hours sleep his fellow prisoners were getting per [...]
One of LinkedIn’s changes over the past year has been the introduction of endorsements. If you’ve encountered pop-up suggestions of whom you could endorse and for what, then you’ll know what I mean. And you’ll also know how easy it is to give these endorsements. Opinions differ on this – but I do know [...]