If you are in a room with 22 other people there is a slightly greater than 50% chance that at least 2 of you will share the same birthday.   Do you doubt that?   It would be natural if you did.  It’s counter-intuitive.   However, stay with me a little as I explain it.   If you are on your own in a room, the chances of you having a birthday unique to yourself is 100% – or 365/365.   If a 2nd person enters the room, the chances of them having a birthday unique … Continue reading

Posted on by Brendan
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  A few years ago I was in BNI – a referral-based networking group.  At every meeting you did a pitch to the members in the room – and indirectly to their networks.   One week I asked the people in the room to raise their hands if they felt they were delivering excellent customer service to their customers.  17 out of 21 raised their hands.  One of the 4 who kept their hands down intrigued me.  Let’s call him “John”.   John intrigued me because, without prompting , he offered the comment : “No WAY can … Continue reading

Posted on by Brendan
Comments Off on No WAY can I ask them what they think of me!