I’m guessing that once or twice you’ve shared my irritation at being asked to answer bad questions?   There I was one Friday a few weeks ago – answering a phone survey on banking services for small businesses.   The guy was asking me to what extent I’d consider choosing particular providers.  The first provider he mentioned was my own business banking provider – Bank Of Ireland.  I said the question wasn’t applicable to me as I was already with them.  He said that unfortunately there was no “not applicable”  or “they’re already my provider” options. … Continue reading

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